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Practical case studies

For determined entrepreneurs aspiring to make their mark

HRD

In The Bag: Selling in the SalonThe book concentrates on increasing revenue through retail sales looking at salon design, layout, product, staffing, sales tips, objections, follow up etc.
Carol Phillips really understands customer service, and makes you think about the whole client experience. At every stage she makes suggestions to improve your customer service to build customer loyalty and repeat sales. There is also advice on staff issues, marketing and other management issues.
The book has been carefully structured and the chapter overviews and summaries are useful. It is also well indexed. I now call it the salon bible. Read it.


A stunning debut

essential for building a graphic knowledge of Indian design.

Excellent book.Also, another thing that I like about the book is that it isnt a cut-and-paste job with respect to philosophers of old. Rather, Dr.Phillips puts it the concepts in his own language, and that too in a conversational way.
Its good to know what a contemporary philosophers thoughts are on a subject, instead of just read a cut-n-paste section of Spinoza, Husserl, etc... This also brings in an emotional quality to the reading, sortoffa a "what is it all about ?" kind of a feeling...difficult to describe.
Anyways, go read it. I strongly recommend it. I hope Dr.Phillips will write more books for the lay public.


Very good introduction to robotic construction

5 stars never high enough for a Mountrose experience

Audits ARE easier AND more valuable